Grievances

Grievances

In the event You have any grievances relating to the Privacy Policy, please inform Basil Homes within 24 hours of occurrence of the instance from which the grievance has arisen, by writing an email to the Grievance Officer at care@BasilHomes.in

Dispute resolution

Any dispute, controversy or claim directly or indirectly caused by, arising out of or relating to this Privacy Policy will be governed by the laws of India and will be referred to confidential, mandatory and binding arbitration in Pune, India. The arbitration will be conducted on an expedited basis before a single arbitrator appointed by Basil Homes in accordance with the provisions of the Indian Arbitration and Conciliation Act, 1996.

The arbitrator’s award shall be substantiated in writing and will be final and binding on you and Basil Homes. Subject to the above, you agree to submit yourself to the exclusive jurisdiction of the Courts in Pune, India.